What Is Multiple Representation in Real Estate? (And Why I’m Not a Fan)
When you hire a Realtor to sell your home, there’s a very real possibility that they may also end up representing the buyer who purchases it. This situation is completely legal in Ontario and is known as multiple representation in real estate.
In this blog, I’m breaking down exactly what multiple representation means, how it impacts buyers and sellers, and—spoiler alert—why I personally don’t recommend it.
What Is Multiple Representation in Real Estate?
Multiple representation, sometimes called dual agency, occurs when the same real estate agent represents both the buyer and seller in the same transaction. This is referred to as multiple representation real estate Ontario under the Trust in Real Estate Services Act (TRESA) and regulated by RECO (Real Estate Council of Ontario).
There’s also another type of multiple representation: when the same agent represents two different buyers competing on the same property. But for the sake of this post, I’m focusing on the more common scenario—when one Realtor represents both the buyer and the seller in a single deal.
Key Things You Need to Know
1. Disclosure Is Required
Under RECO multiple representation rules and the OREA Buyer Representation Agreement, a Realtor must disclose when multiple representation is taking place. Both parties—the buyer and the seller—must give written consent to move forward. This is usually done using the Confirmation of Cooperation and Representation form.
Here’s something many people don’t realize: if you’re a seller and you don’t want your agent representing the buyer as well, you absolutely have the right to say no. You do not have to give consent.
2. The Agent Has Limited Duties
This is the part that really matters. When an agent enters into multiple representation, they are no longer allowed to advocate fully for either side. They must act as a neutral third party.
That means they can’t share confidential information like:
- How much you’re willing to pay or sell for
- Your motivation for buying or selling
- Any terms you’re flexible on
My Personal Take on Multiple Representation
They also can’t give strategic advice to either party. So if you’re thinking, “Wait—why would I hire someone who can’t give me guidance?”… you’re not alone.
If it wasn’t already obvious—I’m not a fan of multiple representation.
When someone hires me, whether they’re buying or selling, I believe my #1 job is to look out for their best interests. That means giving advice, negotiating hard, and having their back from start to finish.
And I think it’s just as important that the other side also has proper representation. Everyone deserves to feel like they’ve got someone in their corner.
In fact, multiple representation is illegal in British Columbia, and honestly? I think Ontario should follow suit.
Final Thoughts
If your Realtor brings up multiple representation, don’t be afraid to ask questions:
- What will change in how they represent you?
- Can they still give you advice?
- Are you comfortable with them representing the other side?
If you’re thinking of using the same agent for buying and selling, be crystal clear on how it could impact your negotiations—and your outcome.
Because in real estate, having someone who’s 100% on your side isn’t just nice—it’s essential.
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